What's your Hot Spot?  Click on a topic below for a full description of how the GDS Advantage manages daily operations to save you time, expense, and aggravation. 

Teller Home Page

Teller Home Page features all teller functions on one easy-to-use menu– no need to navigate between menu screens.

The Home Page remembers the member’s account number, so you never have to re-enter it while moving between different functions. 

The Quick-Post™ system makes it easy for tellers to post up to 10 transactions on a single screen in less than 10 seconds. 

The Quick-Post™ system displays the member’s accounts – shares, loans, investments - on a single screen.  Simply point-and-click to post a transaction to any account.   

All posting sessions are automatically balanced throughout the day – no more “surprises” at closing time! 

The posting session remembers where you are at any moment– even when the power goes out – and provides automatic recovery as soon as you log back in!

        At the end of the day, balancing is fast and easy as 1-2-3:

• 1 – Count your cash (using the on-line cash drawer balancing screen)

• 2 – Count checks in and out

• 3 – Net Transactions Posted = Net Funds

DONE in under 5 minutes!

 On-demand Member Statement and Balance Summary make it easy to give your member a complete printout of their accounts and history. 

The Portable Internet “Branch-In-a-Box” allows a teller with a laptop computer to go where the members are – all you need is a phone line or a cell phone to connect to the Internet.

Unlimited workstation windows allow you to work on different screens at the same time.  For example, the Drive-Up teller can run a different posting session for each lane and switch between them with a single mouse-click.  The two windows can be displayed side-by-side to provide a complete picture of what’s in progress.  

Teller Cash Window gives you the option to count out your cash by separate denominations, and stores a cash in/out history to assist tellers in balancing at day end.

Print checks, money orders, travelers checks – automatically, with a complete history which is automatically linked to the integrated bank reconciliation module.   

Print as many checks as you need from a single session – disburse loan proceeds for debt consolidation, mortgages, etc.

All checks accepted for deposits, payments, etc. are saved in the system’s history.  At the end of the day, the system prepares an automatic deposit register – use it as a deposit slip for your check deposits.

Receipts may be printed on any size or format of paper:

• 2-part NCR full-size

• 2-part receipt-style

• Laser-printed on regular paper or pre-printed receipt form

Instant Cash Balancing screen allows tellers to pre-balance their work at any time during the day.   Tellers may enter separate denominations – singles or strapped bills, coins and rolls, and miscellaneous (bait cash, foreign currency).

Loan Officers:

Accept on-line loan applications over the Internet!

"Quick-Post" allows you to post a complete loan in under 60 seconds.

Automatic loan amortization calculator includes:

• Calculation of Credit Disability Insurance and Credit Life Insurance (single or joint).

• Ability to schedule the first payment to accommodate your member’s payroll schedule.

• “Fixed payment amount” option allows you to plug in a requested payment amount and compute the number of payments.

• Balloon payment option for any type of loan.

• All information is automatically transferred to the new loan – no need to copy from a screen or a report!

The proceeds of a new loan can be directly disbursed as any combination of checks, deposits, or payments.  All proceeds are listed on the printed LoanLinerä voucher form. 

Payments may be set up as cash (mailed or over-the-counter), payroll-paid, ACH-paid, share-to-loan transfers, draft-to-loan transfers, or recurring transfers from other accounts.

If a loan advance increases the payment amount on a payroll-paid loan, that increased payment may be scheduled for a future date to give the member time to increase their payroll deduction. 

Loan payments by automatic transfer are processed daily.  If a member is past due, multiple payments will be taken until the loan is current.

Automatic delinquent fees are charged directly to the loan.  If multiple payments are past due, a separate fee is charged for each past due payment.

Insurance on collateral is managed on-line – track policy numbers and expiration dates.  If the insurance is not renewed, the system helps you follow-up with the member, including insurance expiration notices.

Complete Co-Maker Loan Management package includes the ability to automatically charge out a delinquent loan to multiple co-makers, and continue to re-charge any delinquent amounts until the loan is fully paid.

Charge-to-Reserve package tracks the complete history of all charge-off loans (charge-off’s, recoveries, and additional charges) as well as collection comment and activity history.  This information is never purged – this helps identify bad risks that try to return to the credit union after many years.

Collectors:

Unique Collection Comments system stores an unlimited collection history combining automatically-generated text with comments from Collectors and Loan Officers. 

Collection Action feature flags accounts for follow-up:

• Promise to Pay on a specific date

• Call Back on a specific date

• Additional Information Requested

• and other actions defined by the credit union

 Every call, notice, and letter will be documented in the Collection Comments history, and may be viewed, edited, printed, or downloaded to send to a collection attorney, agency, or court.

Collection Action screens and reports help the Collector focus on specific accounts that require immediate follow-up.

Delinquent notices are printed automatically every day.  The credit union selects the message text and the frequency of the notices (10/20/30/40 days).  

Complete Delinquent Loan Analysis Reporting package includes view, print, and download functions.  Downloaded reports may be analyzed in Microsoft Excel™, or mail-merged with Microsoft Word™ to automatically print collection letters. 

Collection System is fully integrated with the main Credit Union system.  Messages from Collections are shown on the Main Member Inquiry screen.  If Collection Comments are entered for the account, the link to the Collection Comments is highlighted in red.  All Collection Comments are immediately available to all CU staff.  Never let an opportunity to speak to a member whose loan is delinquent slip by! 

The DataCenter Operations staff handles all credit bureau reporting.  A full listing of all data reported is available for review. 

Back Office – ACH:

Incoming ACH items are processed, balanced and posted by the GDS DataCenter – absolutely no work for the credit union!

Incoming ACH credits are warehoused.  If the credit wishes, GDS will post certain items early – for example, we can post Social Security direct deposits on the first of the month instead of the third!  

ACH stop payment requests are applied using a “smart rules” process of pattern matching based on the account number, transaction amount, and the name of the ACH originator – no more long hours spent matching stop payment requests!

Bad account numbers are automatically converted to valid accounts, using a rules-based pattern-matching system that looks at the ACH originator name, ID number, and description.

ACH origination is managed by the GDS DataCenter, with our on-line link to the Federal Reserve Bank.  Members may request that funds be transferred electronically into and out of other accounts outside the credit union!  

ACH returns are processed by the GDS DataCenter – no work for the credit union!

All ACH transactions into and out of the credit union’s clearing account are summarized daily on a Cash Letter prepared by the GDS DataCenter and e-mailed to the credit union.

 All ACH activity (clearing account, posting, returns, return credits) are automatically journalized to the General Ledger.

 ACH payrolls may be posted at any time.

 Overdraft protection allows the member to determine how an overdraft will be covered:

•  Loan advance against a specific overdraft loan.

• Overdraft transfer from another account – shares, drafts, clubs, etc.

• Up to 9 overdraft accounts may be defined in a sequence – the system pulls from the available balance of the first, then second, etc.

• The system can combine multiple overdraft transfers to cover one item – e.g. $20 from shares and $30 from a spouse’s drafts – transfers from up to 9 accounts may be combined automatically.

 Unposted ACH items are managed on-line – you may correct an invalid account, force-post a withdrawal to overdraw an account, return the item with a specific Return Reason Code, or send a Notice of Change to the originator to fix a problem with an account number.

Back Office – Drafts:

Incoming drafts are processed, balanced and posted by the GDS DataCenter –no work for the credit union!

Stopped checks are recognized using “smart” rules for pattern matching.

Insufficient funds (NSF) items may be either automatically returned or loaded to a “work with” screen that allows the credit union select which items will be returned or cleared.  The GDS DataCenter handles returning the items – all the credit union has to do is pick “return” or “force-post” from a pop-up window.       

If an NSF item is to be cleared, the transaction (including an optional NSF fee) can be posted automatically from the “Work With NSF Drafts” page.

The GDS DataCenter prepares a daily Cash Letter to summarize all draft processing activity and e-mails it to the credit union. 

All draft processing activity, including credits and debits to the credit union’s clearing account, are journalized directly to the General Ledger.

Bad account numbers can be corrected using rules-based pattern-matching (extra leading or trailing zeroes, check digit errors, etc.)

Overdraft protection allows the member to determine how an overdraft will be covered:

• Loan advance against a specific overdraft loan.

• Overdraft transfer from another account – shares, drafts, clubs, etc.

• Up to 9 overdraft accounts may be defined in a sequence – the system pulls from the available balance of the first, then second, etc.

• The system can combine multiple overdraft transfers to cover one item – e.g. $20 from shares and $30 from a spouse’s drafts – transfers from up to 9 accounts may be combined automatically.

Overdraft notices are prepared daily on your choice of two-part continuous forms or laser-printed three-section paper – fits standard #9 one- and two-window envelopes.

Overdraft Privilege (“Courtesy Pay”) accounts may be set up to allow draft accounts to be overdrawn to a pre-determined negative balance (with a fee posted automatically).  An Overdraft Privilege notice is sent to the member each time an item overdraws their account.  The member has 30 days to restore their balance; a series of notices (e.g. 15, 25, 35, 45 days) is produced to remind the member of this requirement.  If the balance is not restored, the account may be frozen or charged-off automatically per the CU’s policy.

Back Office – Payrolls:

 GDS accepts payrolls in any electronic format – tape, disk, e-mail, ACH – from any source.  This will reduce the number of “manual” payroll allotments the credit union has to balance.

 Payrolls may be set to take multiple allotments and disbursements if a member gets a vacation advance.  Payrolls may also be set up to skip one payroll, and automatically re-instate the payroll the next time – less maintenance work for the credit union.

 Payrolls can be set up to automatically request allotment amounts from the employer using a request file sent a day or two before the payroll is processed.

 All payroll activity is automatically journalized to the General Ledger.

 ACH payrolls are set to be triggered automatically by an ACH credit from a specific originator to a specific account (draft or shares).  As soon as the credit is posted, the system runs the payroll distribution for that account.

 GDS Operations handles all payroll preparation for electronic files – we can accept Excel spreadsheets, Access databases, “text” files – any electronic format that contains an allotment amount and a pointer to the member’s account (account number, Social Security Number, employer Badge or Clock Number, etc.)

 Manual payrolls (where the allotments arrive on paper) are easy to balance – a “work with” screen lets you sort the batch by any index – name, account number, SSN – making it easy to find and change allotment amounts.

 Payroll-paid loan payments to do have to be maintained in the payroll file.  As soon as a payroll is posted, the payroll-paid loan payments are made first, before all other distributions.  This eliminates the need for the Loan Department to update payroll each time a new loan or loan add-on is posted.

Back Office – General Ledger:

 NCUA and League examiners have repeatedly praised our General Ledger – all activity is available on-line, regardless of the date.  Full G/L Trial Balance and financial statements may be requested for any period or range of periods.

 All posted activity is journalized directly to the General Ledger, resulting in a minimal number of journal entries.  Summarize by transaction type, teller, branch, or journal individual transactions.

General Ledger activity is preserved indefinitely – you can run a complete Trial Balance or Financial Statements for any prior period – no matter how far back – even 5 or 10 years ago!

Fully-integrated Fixed Assets module lets you schedule automated depreciation entries.

Pre-paid assets are expensed automatically.

Recurring journals may be set up to post at any time during the month.

The Bank Reconciliation system can accept cleared-check data from any electronic source – download Excel files from your bank or Corporate C.U.

Downloaded files are reconciled automatically against your check register.

Your choice of 7 different check register formats.

All financial data may be downloaded – build spreadsheets, charts, graphs using data imported directly from your Back Office systems.

A daily Statement of Financial Condition provides a one-page snapshot of your asset, liability, and equity accounts, as well as your net income for the current period.

Report and Statement Archive:

 All daily and Month-End reports are archived for easy access – you can view the reports, print the reports, or use advanced features like searching for a specific account number or amount.

All statements are also archived on the system.  You can view, print, or search a member statement on-line.

Report and statement archives are created immediately, and are stored on-line for a minimum of 6 months.  In the meantime, GDS produces a monthly CD-ROM of all reports and statements, so that you can maintain a “permanent” archive.

The CD-ROM uses the standard Adobe Acrobat format, which makes it easy to find a specific report, or to find specific information on a report or statement.  Any report or statement may be re-printed on your HP laser printer.

Access/24 Voice Response System

Available around-the-clock for immediate access to all member accounts.

Members call in using their share account and password (PIN number) to log on.  Members can change their PIN number at any time.

Functions include:

• Balance Inquiry for all accounts – shares and loans.

• Transaction History

• Transfer Funds between accounts

• Withdraw funds (a check is printed at the CU for mailing)

• Tax Inquiry – 1099-INT

• Find out if a check has cleared.

• Review ATM / Debit Card transactions

• Review ACH EFT transactions

The CU may decide which functions are available and which are blocked.

 OnCUe On-Line Banking System

Available around-the-clock for immediate access to all member account balances and history.

Members log on over any Internet connection using their share account number and password (PIN number). 

Functions include:

• Balance Inquiry for all accounts – shares and loans.

• Transaction History – goes back up to 2 years

• Transfers Funds between accounts

• Make loan payments on-line

• Withdraw funds (a check is printed at the CU for mailing)

• Find out if a check has cleared

• View and print a copy of a check

The CU determines which functions are available and which are blocked.